Client Reviews

Elizabeth M.

Roy was very attentive to details, working vigorously to find the right house for me. I am outside the country, and when a house had potential, he did a video call walk-through with me so I could get a feel for the house. He went over and above to ensure my satisfaction in my unique circumstances.

Donna T.

We couldn’t have had a better realtor. Roy was amazing and got us into the perfect house for us and sold ours so quickly ! He was always there for us . He made us feel like we were his most important clients, even though he has many more ! He is efficient, kind, calming , even with the million goofy questions we asked

Rick K.

Roy has been our realtor for many properties through the years. If you’re looking for a “full service realtor” then Roy is your man! Our trust in him throughout the process has been strengthened with several deals with positive results. He handles all the real estate processes with a smile, positivity, and professionalism. He’s the best!

Nick Carrasco

To say that Roy was great is a major understatement! He was very patient with us. He spent many Saturdays with us. We lived out of town so he was our eyes and ears here in Lubbock. We are very blessed to have met Roy!

Roy, thank you friend! We appreciate you!

Up & Adam Properties

Roy offered superior service for all parties involved throughout the process of my purchase. He has my highest recommendation.

John C

Excellent job on customer service and timely sale. Thanks Again.

Barry W

Roy did an excellent job. He was very patient and helpful. Always in a very good mood with a great sense of humor. I changed the price several times--He never batted an eye. Appreciate all he did for us.

D &T Turner

My husband and I were going through a really hard time with the house we were trying to buy when we realized it wasn’t going to work out. Roy stepped in after being referred to us by a close family friend and made our dream of owning our first home possible. He has been there for us from the first moment we contacted him to now. He takes his time to listen and understand you and your family’s needs. We will be forever grateful for Roy and how he helped us through the most difficult time in our lives. He made our dream come true!

MJ W

Coach (Roy) is amazing!! He found us our house two years ago and was so helpful when needed sell and move on to the DFW area. He is kind, professional, knowledgeable and experienced. Much of our closing process had to be handled remotely, without my husband here, and Roy was AMAZING. He helped me understand everything I was signing and not go crazy with the dates and little details that needed attention.

Malia A

Roy has been a very successful realtor with my property. He helped me in purchasing my home as well as recently assisted in selling that home to others. During the time that I have known Roy, he has become more than just a realtor for me. He is also a friend of our family and it has been a pleasure working with him and I have always found him to be accessible and eager to help. I highly recommend Roy if you ever need a realtor in Lubbock.

Valerie V

Roy Phelps is the person you want on your side when selling and/or buying your house. Roy made me feel like I was his only client and top priority. He was always there to answer any questions or concerns that I had. He was transparent about everything that was going on with the sale of my home and the purchase of my new home. When I was looking for my new home, I told him what I was looking for and he delivered. He found us the home of our dreams. Not only is Roy a great Realtor, he is a wonderful person. He truly goes above and beyond for his clients.

Lisa B

Roy is very professional and fun. We enjoyed working with him! Everything we asked him to do got done quickly. My husband and I highly recommend him!

Betty S.

Roy is one class act.He is a knowledgeable agent and a great advisor!! I super friendly would recommend him to anyone looking into buying a new home..

Megan A.

If you ever want to buy or sell a home I wouldn’t recommend doing that with anybody but Roy! We bought our house in 2015 and he was such a pleasure to work with & found the right house for us! He truly listened to what we wanted & worked within the budget we had set. When we decided to sell our home in June 2021 we knew we wouldn’t work with anyone else but Roy again! He’s loyal, understanding, does things the right way, and is super knowledgeable. I feel like a lot of people who work in sales get a bad rap for being pushy or not giving you what you want, but what helps them make money, not with Roy, that couldn’t be further from the truth! 10/10, 5 stars out of 5 stars, whatever else kind of great rating you wanna give, would definitely recommend using him as your realtor!

Destiny R.


Roy Phelps is one of the most hard working and genuine people I've ever encountered. The way he coached my husband and I through our first time home buying experience, and showed so much care and understanding made us feel safe. We feel so blessed to have worked with Roy!

Jesse F.

Roy started out as our realtor. He has become a trusted friend and a great resource. Roy gas sold two houses for us and consulted on a multitude of other real estate situations. He is an active member of the community and a great resource for locating trusted contractors.
A GREAT GUY!

Trish J.

Roy was so helpful. He is knowledgeable and never made me feel like I was bothering him when I would reach out with my questions. I would absolutely use him again!

Leslie R.

We've loved working with Roy on a few different real estate transactions! Both as a seller and a buyer, Roy's expertise and knowledge of the Lubbock housing market made our experiences smooth and enjoyable. He always goes the extra mile to tie up every possible loose end and has worked hard for us even after closing day. He's been so helpful and knowledgeable over the years. With our most recent purchase, we found ourselves moving back to Lubbock during the midst of Coronavirus. Roy showed me houses over FaceTime, spent hours combing the market and found us the most perfect, beautiful house. He knew what was important to me and he found it. We couldn't recommend him highly enough! If you're looking to buy or sell, give Coach Phelps a call.

Kim F.

Roy has helped our family both sell and buy houses and he always does an amazing job. He is professional, offers great advice and knows how to represent his clients! We will always use Roy when buying or selling real estate in Lubbock

Dillon A.

Roy was great and patient when it came to finding our home. He would always be honest when we would look at a house and not try to sell us just anything. He was patient when we struggled to make up our minds and was always making sure we didn't feel bad for changing our minds on possible homes. He worked well with our schedules and found us the wonderful home we have today.

Melissa A.

We have bought two houses through Roy and loved working with him both times. He made a long process less painful. He was very responsive, helped us with anything we needed quickly, and answered all of our questions patiently. Will use him again if we ever buy another house!

Lacey A.

Roy Phelps is the realtor you want to use to sell / buy your next home!
He works extremely hard, he is very caring for his clients, quick to respond to any questions and listens.
He is very knowledgeable and his large amount of clients who continue to use him as their realtor will tell you how great he is!
If you want a personable, easy to work with realtor, you can’t go wrong with Coach Phelps at Coldwell Banker.

Jennifer L.

We had the absolute BEST experience listing and selling our home with Roy. His expertise and guidance helped with getting our home sold in 1 day! He not only sold our home he became part of our family . We only recommend Roy when it comes to listing or purchasing a home.

Annie P.

I cannot say enough good things about Roy. He worked with our family for 7 YEARS to help find us a home and never once wavered in his dedication and excitement to help us. It would have been easy to give up on us, but Roy never quit on us. Throughout the stressful process of relocating to Lubbock, Roy remained steadfast and encouraging throughout. He went far beyond the call of duty by showing us houses via facetime when we could not be in town. He provided us with personal recommendations and contact information to service providers in the area. Roy is honest in his appraisal of a home and never once tried to sell us something he did not believe in. He is supportive of our many wacky ideas and does not shy away from asking hard questions so that we may make the best decision possible (even if it meant not pursing a wacky idea). He showed great patience with us over the years as our lives fluctuated and situations changed. I recommend Roy to everyone seeking to buy or sell in the Lubbock area. His knowledge, patience, resourcefulness, and support will significantly reduce the stress during the moving process; I know it did for my family. Thank you Roy for everything you have done and continue to do for our family; we are tremendously grateful.

Jacyln A.

Roy Phelps was an absolute blessing for us , from the very first home to the second. I was very scared and he made the whole process so easy. He kept me up to date with information and details. I couldn't image having another realtor.

Drew and Dawn


Drew and Dawn gave Roy 5 stars out of 5
Roy works hard to discover your likes and dislikes, and to match the perfect home for you. He is very patient and doesn't give up the search. We loved working with him...he made the whole process fun.

Carol P.


09/11/19
Carol gave Roy 5 stars out of 5
I am extremely satisfied with the service I received from Roy. He was available on very short notice, understood my real estate needs, was very knowledgeable about the area, has excellent communication skills and was an absolute pleasure to work with. I highly recommend Roy Phelps, and have no hesitation whatsoever in using him again for any future real estate needs!

Whitney P.

Roy provided great insight to the real estate market and buying/selling process in Lubbock and answered all questions quickly and thoroughly to assure I was comfortable throughout the process. He assured things moved quickly and took care of any "bumps in the road" to provide a smooth process from the beginning to end of the sale of my house. Roy has great experience and relationships in the community, which assured the best possible price to sell my home and marketing to appropriate buyers. He provided great suggestions, but overall supported me in my decisions throughout the process. I would definitely recommend him to others and use him again in the future!

Kelly M.

I highly recommend Roy for anyone looking to buy or sell their home. He is knowledgeable, experienced, and kind. Roy will take care of you every step of the way. He stuck with me as we looked at many homes in Lubbock. Roy truly believes in helping you find the best home for you and your family. You will gain a friend as well as a Realtor.

Paisley C.

Coach Phelps is the best! He is so helpful, down-to-earth & knowledgeable in all things real estate! He will always take great care of his clients and make sure your home buying/selling process is fun!